EP Head Group Cleaner for 58 mm. group brewing 1610-538

How to Customize

for other magnetic bottle opener designs

Submit order as shown below:

• Print Color – Pick from Print Color Chart
• Initial – Pick your letter
• Text 1 – Max 20 characters (including spaces)
• Text 2 – Max 15 characters (including spaces)
• Special Instructions – Type your message
• Event Date – submit date (Not printed on product)
• Deadline to deliver order – Latest date to deliver order (Not printed on product)

Example:

• Print Color – Gold
• Letter – M
• Text 1 – Amanda & Michael
• Text 2 – 10.12.2028
• Special Instructions – Send proof in gold and black print colors
• Event Date – 10.12.2028
• Deadline to deliver order – 10.01.2026

Printing Your Image/Logo

Click here to submit order with your logo or artwork.

Contact us if you need help with submitting your order.

Our Guarantees

Below are the guarantees we offer so you can order from us with peace of mind knowing that you are getting what you ordered at the Best Price online.

100% Satisfaction Guarantee

Your order is backed with our 100% Satisfaction Guarantee so that you can be confident of getting an excellent product and great customer service you deserve, when placing your order with us. Should a problem arise, we will work with you to rectify the problem with your order. Please check this product’s “Shipping & Policies” for more details.

100% On Time Delivery

Your order will be shipped out based on ship date displayed in product page, by the fastest shipping method available based on shipping fees paid in order.

If a deadline is submitted in ‘notes’ box that appears in 2nd page of checkout Or conveyed to us after order has been placed, we will do our best to meet that deadline based on shipping fees paid in order.

100% Secure Shopping

Our entire site uses the industry’s highest secure server (SSL) certified encryption to encrypt all of your personal information. This prevents the loss, misuse and alteration of your information when it is transmitted to us online and once it is in our records. We Do Not store your payment information.

We Do Not share or sell your information with any third party agencies or companies for any marketing purpose. Your information is Only used to process and deliver your order Or to contact you in case there’s a problem that needs to be discussed with you about your order.

100% Lowest Price Guarantee

If you find a lower price for an identical product online then with the website link where we can verify the lower price along with your Order Number (if you have one) and we will Beat that price.

Please check below for “Price Match Requirements”, before submitting your request.

Price Match Requirements

We will only price match with online website prices – not with offline prices. The product must be in stock and be identical in terms of product quality, color, packaging, etc. The price must be current. Liquidation prices, clearance prices, going out of business prices, auction sale prices, first time customer coupons or one time use coupons cannot be used to request a price match.

The product’s shipping and handling charges, sales tax, set-up fees and other miscellaneous fees will be taken into account. Our best price match offer cannot be combined with any coupon or discounts we offer. We reserve the right to decline any price match request under our own discretion.

Shipping & Return Policies

Because this product is personalized this item cannot be returned for a refund. Please read below for detailed policies.

Damaged Glassware

• We take utmost care in the packaging and delivery of our products to minimize possible damage. We are, however, unable to guarantee zero damage in certain instances that are out of our control.
• Please provide us proof of damage within 48 hours of receipt.
• We will credit the amount damaged.
• Please order extra.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Replacing Glassware with Misprint

We will send replacement set if print is wrong on your glassware items, please follow steps below:

• Please provide us proof of misprint within 48 hours of delivery.
• We will send replacement pieces or issue refund based on your request.
• We will send replacement pieces for FREE.
• Replacement pieces will ONLY be shipped by regular mail (not by any expedited shipping methods).

Undelivered or Shipped to Wrong Address

All orders will be shipped to shipping address submitted in order or to new address sent to us before order has been shipped out. If address is not deliverable and order is returned to us then customer will be responsible for the cost of re-shipping the items. This shipping cost must be paid before the items will be re-shipped.

If order is delivered to shipping address in order and it’s a wrong address, a refund or free replacement set will not be offered.